The skills and knowledge covered in these publications are sufficient to create real-world documents including letters, memos, faxes, basic flyers, basic newsletters, longer documents, automate many operations in Word, perform advanced merges, outline a document, and use WordArt.

This course aims to increase your productivity by providing the skills and knowledge to use Microsoft Word 2000 to create a range of complex documents such as letters, memos, faxes and reports.

This course aims to increase your productivity by providing the skills and knowledge to use Microsoft Outlook 2000 to create contacts, create and manage e-mail, and organise and schedule meetings, create and manage tasks, work with document and file journals, electronic sticky notes, and Outlook Today.

This course aims to increase your productivity by providing the skills and knowledge to use Microsoft PowerPoint 2000 to create a range of presentation tools such as presenter-led shows, overhead transparencies, kiosk-run shows and web pages.

The skills and knowledge covered in this book are sufficient for real-world applications such as budgeting, analysing sales, producing reports, creating charts and graphs, and managing small lists. Level 2 shows you how to work more efficiently with workbooks and worksheets, enhance the appearance of data and worksheets, perform analysis using functions, and to use the sorting and filtering features to manage and analyse data. Level 3 moves  beyond building basic workbooks and deals with workbook automation and productivity features. It includes areas such as workbook and worksheet consolidation and linking, data analysis tools, and automating workbook operations using macros.